Browse how account data is handled
Our Privacy Policy applies when you open an account, sign in, contact support, or use a wallet route such as DANA, OVO, GoPay or QRIS. We use account details to create and protect your access, confirm phone ownership, respond to requests, and match a payment reference
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with the correct account record. A bank transfer or virtual account may add a reference, amount and status that help us reconcile your request; we do not need your wallet password. Device type, browser settings and login time can help us detect unusual access. Cookies may
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remember your session and save policy choices. We retain records only for operational, dispute, security or legal needs, then remove or anonymise them when no longer needed. Where access is discussed, it depends on local law, and the policy may change when a legal or operational
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requirement changes.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.